24 HOUR
LIVE OPERATOR
(248) 299-4500
"As the 2015 year has passed us by, we want to make sure to take the time to thank those companies in our community who have truly helped Madison District Public Schools in the past year. Your company is at the top of that list.
We truly appreciate the donation made to Madison District Public Schools during the fall festival we had in 2015. Without companies like yours, we would not be as successful with supporting our students with the needs that have grown over the past years. It is a great honor to have such support from you.
Again, we cannot thank you enough for the generous monetary donation that was made to Madison District Public Schools during our fall festival."
~ Michelle Schurman - Madison District Public Schools - Madison Heights, Michigan
Work Completed: Water Damage Repair
Customer Testimonial: "Just wanted to share this email w/ you from a client. I will tell you the guys you told me to call were great! Fast and I was thrilled. Thanks!"
~ Bradley - Michigan
Work Completed: Mitigation
Customer Testimonial: "Dear Bob, We cannot thank you enough for all you have done for us. You have been so kind and helped make a difficult process so much easier. In short, you have been a blessing and I've gained a new friend. Sincerely, Mary"
~ Mary - Michigan
Work Completed: Mitigation
Customer Testimonial: "Very good service and contractors"
~ Michael - Michigan
Work Completed: Mitigation, Reconstruction
Customer Testimonial: "Under Gill's watchful eye, all of the workmen made our repairs with maximum efficiency and expertise in a timely manner. We were so pleased with every part of the restoration process and we will highly recommend your company to anyone in need of your service."
~ Marilynn - Michigan
Work Completed: New Full Process (w/ Construction)
Customer Testimonial: "They are an outstanding and wonderful company with perfect service. They were friendly and comprehensive. They kept me informed along the way. I could not have had better customer service. Bob was on top of everything, and every person I talked to was perfect. They were sensitive to Covid-19 issues as well."
~ Gloria - Grosse Pointe Woods, Michigan
Work Completed: Mitigation, Reconstruction, Contents Restoration
Customer Testimonial: "I am extremely pleased with all aspects of the job. Gil did an excellent job of keeping in contact and explaining what was going on. Your office staff was always very helpful and your contents staff also was extremely efficient and very pleasant to work with. I couldn't be happier with the entire experience"
~ Ronald - Michigan
Work Completed: Reconstruction
Customer Testimonial: "Wonderful to work with! Highly recommend"
~ Kyle - Michigan
Work Completed: Reconstruction
Customer Testimonial: "Bob should be sainted"
~ Michael - Michigan
Work Completed: Water Damage Mitigation
Customer Testimonial: "Emergency Restoration employees were very professional and courteous. They also made sure to keep a neat and organized work area throughout the process."
~ Macomb, Michigan
Customer Testimonial: "Wonderful service. Thank you all!"
~ Thomas - Michigan
Customer Testimonial: "They did a great job!"
~ Ronald - Michigan
Work Completed: Restoration
Customer Testimonial: "I would like to take this opportunity to tell you how pleased we are with the work that was done on our home and how we are especially pleased with the job done by Lee Giffin. After Alfie’s stroke in February, 2019, I was heavily reliant upon Lee, his ideas, his insight, and his commitment to excellence.
When I was required to make design decisions and could not "see" them in advance, Lee made sure that I sketches of each of the options available to me. When I had concerns regarding handicap issues, Lee came up with innovative solutions. When I had concerns regarding styles, quality of products, no matter how large or small, he provided creative and reliable options. He has a keen eye for quality that I grew to trust.
While Alfie was in the rehabilitation center, Lee was always attentive to the concerns that I raised on Alfie’s behalf. Lee repeatedly went over and beyond what was required, just to insure client satisfaction. And when it was time to deal with punch list items, he was prompt and made sure that the necessary follow up was done. I learned to trust him and the work provided by Emergency Rescue.
Because of Lee’s oversight of this project and his commitment to excellence, I would and will recommend Emergency Rescue to anyone in need of your services and expertise in a heartbeat.
I would also like to take this opportunity to express our gratitude to the both you. Your support during this process is very much appreciated.
Regards,"
~ Linda - Detroit, Michigan
Work Completed: Fire and Smoke Damage Restoration
Customer Testimonial: "It is a real pleasure to express our gratitude for exceptional work ethics and commitment shown by the Emergency Restoration team workers and Production Manager, Mr. Gill Hall. In April, a fire occurred in the kitchen of our home and caused quite a bit of smoke damage throughout the house.
We were very impressed with the way in which Gill, as the production manager, thoroughly explained every step of the project to us in detail. He made sure that we were well informed as to who would be coming to work in our home, the time to expect them and usually he was there when they arrived in order to introduce us to them.
It was so helpful being able to talk to Gil about our concerns and he acted on each concern without hesitation. Our favorite part of the job was the remodeling of our beautiful kitchen. We’ve gotten so many compliments!
Thanks to Emergency Restoration for your A+ rated superb service.
Sincerely,"
~ Samuel and Minnie - Michigan
Customer Testimonial: "Thank you so much for your free hand sanitizer today! My parents are in their late 80’s and appreciated it so much! "
~ Roxie - Michigan
Work Completed: Basement Restoration
Customer Testimonial: "Dear John and Albert, Don't know what we'd do without you. Hope you know how much you're appreciated. What a great company you have. I was so impressed by the wonderful job your guys did in fixing the issue in our basement. Billy and Alex along with the other men who work for you were so professional, kind, and caring, you can tell they are men of honor and integrity. Please tell them thank you from Joe and I. Have a great day, God Bless you"
~ Regina and Joe - Michigan
Work Completed: Restoration
Customer Testimonial: "John and The Emergency Team, Thank you so much for all of your hard work when restoring our home. You were all so easy to work with and made the experience great! Thanks again!"
~ The Munaco Family - Michigan
Work Completed: Restoration
Customer Testimonial: "We are grateful that God put you and your people, that work for you, in our path at this time in our life. I would like to share our story so you have an idea how bless we feel..."
~ Nick - Michigan
Work Completed: Contents Restoration
Customer Testimonial: "It was so nice meeting you today and hopefully this will be done and out of our hands after this. Hopefully we will be able to work together again! You run a tight ship and I was really impressed with the way you handle your job!
I have sent all of the information to my company and they are of course out for the weekend now but Monday I'm sure Ryan will get all of that over to Steve at Auto Owners to take care of everything so that you can get paid for the work completed.
Thanks again Tara for your time and consideration!"
~ Mary Beth - Divine Restortion Ministries, Michigan
Work Completed: Water damage restoration, Bath tub overflow, walls and floors restored.
Customer Testimonial: "Mike P. is an incredible project manager, great, honest, guy! I am very impressed with his integrity, his work crew were all top notch! Everyone was very good at what they did! Mike picked out the very best people for the jobs! Tile, wall, floor, were terrific, the hardwood floor guys are incredible, very nice job Emergency Restoration!"
~ Steve - Warren, Michigan
Work Completed: Water damage restoration, reconstruction, content cleaning
Customer Testimonial: "The team was professional, courteous, and respected our needs. We appreciate how responsive the company has been."
~ Jason and Carol - Fraser, Michigan
Work Completed: Mitigation, Reconstruction, Contents
Customer Testimonial: "Always on time, amazing crew to work with"
~ Mary - Michigan
Work Completed: Water damage restoration, reconstruction, content cleaning
Customer Testimonial: "Great staff, very respectful and very clean with water mess. Would hire again if needed."
~ Breanne - Holly, Michigan
Customer Testimonial: "Our sump pump failed we had water damage in our finished basement on 2-22-18 job comlete on 4-11-18. Every crew that came in did a remarkable job with quality workmanship..."
~ Angeline - Wahsington, Michigan
Customer Testimonial: "Thank you for your consideration on our bill for services rendered. I was shocked at how little my insurance covered. Please thank Bernie Brown and his partner for a job well done."
~ John and Judie, Michigan
Customer Testimonial: "Thank you both so much for your professionalism, compassion, and respect when dealing with all my items. You went above and beyond to make it an easy process for me. You're both so sweet, you feel like family now - enjoy a lunch on me xoxo"
~ Tammi - Michigan
Work Completed: Water damage restoration, extract water, set up drying equipment, manipulate content, flooded basement clean up.
Customer Testimonial: "Everyone was very professional, I thank them for their great work!"
~ Elizabeth - Troy, Michigan
Work Completed: Water damage restoration, extracted water from wet carpeting and pad, set up drying equipment, sump pump failure
Customer Testimonial: "When they say they will be there, they are, and they call 30 minutes before. Love that."
~ John and David - Farmington Hills, Michigan
Work Completed: Water damage restoration, carpet removal, flood cut drywall, sanitize and disinfect affected area
Customer Testimonial: "Thank you for taking the time to re-check and re-sanitize the basement due to lingering odor!!"
~ Heather - Grosse Pointe Park, Michigan
Work Completed: Sump pump failure, water damage clean up and restoration, extract water from wet carpet and padding, sanitized and disinfected affected area
Customer Testimonial: "Del and Bennie, All questions were answered, the technicians were efficient and professional"
~ Rainor - Auburn Hills, Michigan
Work Completed: Water damage restoration, reconstruction, content cleaning
Customer Testimonial: "Excellent Review"
~ Dan and Brenda - Madison Heights, Michigan
Work Completed: Water damage restoration, flooded basement clean up, drying out wet basement
Customer Testimonial: "Everything went very smoothly and all the employees were great! Thanks for making this an easy process during a stressful situation!"
~ Tammi - Canton, Michigan
Work Completed: Carpet cleaning and maintenance, hepa vac, general cleaning, sprayed MMR and Benefect.
Customer Testimonial: "Del and Bennie - The guys worked very hard and did a great job!! They even told me about other services done by your company. Thank You!"
~ Karen - Sterling Heights, Michigan
Work Completed: Water Damage Restoration, extracted water, extracted carpet and padding, set up drying equipment, sanitized and disinfected affected area
Customer Testimonial: "Very profesional timely individuals"
~ Thomas and Lori - Auburn Hills, Michigan
Work Completed: Water damage restoration, Flooded basement clean up, set up drying equipment, extracted water
Customer Testimonial: "Steve and crew were awesome!!!!"
~ John - Washington Township, Michigan
Work Completed: Water damage restoration, flooded basement clean up, flood cut drywall, drying out wet basement
Customer Testimonial: "Extremely helpful, answered all questions, helped full process, always on time, called ahead, returned all phone calls. Steve personally dealt with claims adjuster and all problems"
~ Michael - Grosse Pointe Woods, Michigan
Work Completed: Content manipulated, water damage restoration, flooded basement clean up, extracted water, drying out basement
Customer Testimonial: "The team was very professional and extremely efficient. Steve kept me updated on all aspects of the job and answered all my questions. I am extremely satisfied and would highly recommend your company to anyone in need of your services. Thank you ever so much!"
~ Carolyn - Sterling Heights, Michigan
"Dear John....I want to thank YOU for just about EVERYTHING. Jerry, Lee, your work crews. While this home is not a perfect home....what you have helped us create is a perfect home for us! I think of you often and didn't want time to pass without giving you my most heartfelt thanks for the heart you put into your work. A heart knows a heart John.
E.R.S. has heart.
We can't thank you enough!!!
Jerry is a dream. Lee is awesome, responsive and thoughtful!!"
~ Deborah and Ed - Michigan
"Joey and Ivan were incredible during this entire process. The communication was nothing short of amazing, as well as their professionalism. We had a different crew come in on Sunday of the process and would have rather had Joey and Ivan - but we understand needs for time affect scheduling. Thank you for helping us through an emergency that left us feeling scared and stressed. It would have been much worse without your team!"
~ Cecily and Josh - Michigan
"My job for the last few years, the trip to and from taking me past your facility, is ending next week. I wanted to take this opportunity to again commend and thank you for the inspirational, patriotic, and sometimes just seasonal, but alway very tasteful signage. Your sign alway got my attention and appreciation. Keep up the good work! Thanks Again!"
~ Theresa - Michigan
"I just wanted to let you know that things are looking fantastic...The drywall and paint job look incredible! I was trying to find where the old drywall met the new drywall and I couldn't! It's flawless. Your guys really did a fantastic job with this aspect of the project and we're looking forward to the rest of the job."
~ Brian - Michigan
"I can not speak for the entire company but Derrick and Chris were very helpful from day one. Questions and professionalism were outstanding. If I could have either of these employees for another job I would be very happy. They were both very careful with all of my household furniture and floors, cleaned everything perfectly to leave my house with the least amount of clean up possible. Thank you for sending them to my home."
~ Cherie - Sterling Heights, Michigan
"I wanted to thank you for your help and kindness during a time when I didn't know what to do. Your help with my flooded home was unbelievable, I am forever in your debt. Your name was given to many in my area that appreciated your help as well. Thank you so much!"
~ Val - Madison Heights, Michigan
"We would highly recommend ER to anyone we know that needs help"
~ Jeff & Jen - New Baltimore, Michigan
"They arrived quickly and were very efficient. All of the people I dealt with were very efficient and respectful. They were professional and immediately assessed the situation and got to work"
~ Roberta - Bingham Farms, Michigan
"I wanted to let you know that Derrick and his crew did a great job in my house. They were prompt, they were professional, and they were very clean. I recently have had many other contractors in my house, trust me you cannot say this about everyone! I will be recommending you guys to others. Thanks again!"
~ Kimberly - Michigan
"...small gift of appreciation for their good work and great attitude while putting our home back in order. It was a real pleasure doing business with your company. I feel as though I have a large group of new friends. My gratitude to all. With sincere thanks!!"
~ Barbara - St. Clair Shores, Michigan
"I would like to commend your entire Michigan crew. In specific I would like to thank Kandy and Ivan, these employees are very hard working, respectable, and are a great representation of any proud company. Because of such a good crew, polite employees and caring character, I will definitely recommend your company in the future for any construction need. Thank You"
~ Rima - Dearborn, Michigan
"Absolutely impressed by the entire mitigation process + progress provided by Emergency Restoration. I work in the restoration industry and can truly state that the customer service + professionalism from day one and throughout was extraordinary. The staff at Emergency Restoration was kind, considerate, knowledgeable and very helpful. I shall pass your name along to others."
~ Theresa - Macomb, Michigan
"It's difficult to put into words how relieved and secure my wife and I felt knowing Emergency Restoration was solving our problem. Every member of the staff, from the owner and project manager to every employee was communicative, courteous and professional. They actually handled my claim far better than my own insurance company. I hope I never need to call them again, but it's comforting to know I can count on Emergency Restoration."
~ Joe - Michigan
"I am very very satisfied with every aspect from water removal through entire restoration, have and will continue to recommend your company to everyone"
~ Anna - Michigan
"Thank you for making such a horrible situation (flooded house) easier to get through with your help. From beginning to end, from construction, packing up our belongings everyone was amazing and professional. Again, thank you for caring."
~ Debbie - Lake Orion, Michigan
"Thank you to you and your contractors for a job well done. We are very pleased with the completed job. Your contractors are very professional and courteous. They were punctual and worked very had while here. The finished product if Beautiful! Please extend our gratitude to them. Also, we were very pleased with Bill's coordination of the project. We appreciated the way he kept us informed on the progression of the project."
~ Sean & Lisa - Troy, Michigan
"Everyone was reliable, concerned, helpful and friendly. Thank you"
~ Theresa - Clinton Twp, Michigan
"Very pleased with Emergency Restoration Co., they did a wonderful job. Very professional. Can't thank them enough for putting my basement back to the way it was."
~ John - Warren, Michigan
"Project Manager Kevin Fern and the Emergency Restoration team did an amazing job on my condo! From the time I called them at 3:00 am in the morning due to an emergency water leak, until the job was completed 3 weeks later, Kevin and entire team went over and beyond the call of duty to assist me in getting my condo back in order. They displayed the highest level of professionalism and work ethnic while working in a prompt and diligent manner. They are the best contractors in town! I strongly recommend Emergency Restoration for your residential, commercial, or industrial restoration and reconstruction needs."
~ Marjorie - Southfield, Michigan
"The service I received from every one of your employees I dealt with was exceptional - Thank You! I will recommend your company to anyone I know who is in need of your service."
~ Kim - Warren, Michigan
"I received awesome service from the hardworking, dedicated professional team from Emergency Restoration the minute the first guy walked thru my door. Special thanks to Randy, John, Jerry, Kevin and Bill Hall for making a stressful time bearable. I will recommend you to all my friends. YOU GUYS ROCK!"
~ Penny - Waterford, Michigan
"Great Job!!!"
~ Peter - Warren, Michigan
"Absolutely thrilled with the level of service provided, your team was friendly, efficient, and did a wonderful job. Thank you!"
~ Leah - Rochester Hills, Michigan
"Thank you so much for the care you and Jim took with our ceiling tiles. Due to my unexpected fiberglass sensitivity we really appreciated the air cleaner. Jim was very friendly and personable. We couldn't have asked for a better contractor... We will definitely recommend you guys!"
~ Michele - Troy, Michigan
"Your employees & the company behind them are all outstanding! Thank you for your assistance, your responsiveness, and willingness to go the next step has been truly amazing. Fabulous customer service from start to finish!!"
~ Cheryl - Michigan
"Great Job - Thanks!"
~ Juli & Paul - Bloomfield Hills, Michigan
"We appreciate the good work, helpfulness, and courtesy they showed. It is good to see their company and staff follow through on their work. Their work will be recommended by us."
~ Vaughn - Warren, Michigan
"Nice attitude and personality, Thank you"
~ Carla - Farmington Hills, Michigan
"I appreciate the job you and your team did. You delivered exactly what you said you would do, and I appreciate the fact that you got me up and running one day ahead of schedule."
~ Mark - Michigan
"We feel so fortunate that we called your company. Every employee that came into our home was courteous, knowledgeable, and helpful. Thanks for everything."
~ Katie - Grand Blanc, Michigan
"The team was great! Kind, helpful, and very courteous! I would definitely use Emergency Restoration again and I wouldn't hesitate to recommend them to others."
~ Nicole - Birmingham, Michigan
"From my first call to your company until the entire job was completed, my experience with Emergency Restoration was outstanding. Kevin took time to explain everything. He was patient and courteous. The crew, Joey, Justin, James and Steve, came quickly, got right to work, explained everything, and were very efficient. Not only did they do the job quickly, but they left the basement extremely clean. You can be assured that if the need arises we will use your company again. You have our highest praise. Thank You!"
~ Bernie & Carol - Clinton Twp., Michigan
"I could not have asked for anyone better than the crew I had. They were great to work with."
~ Dolores - Williamston, Michigan
"Exemplary professionals--top notch!"
~ Shaun - Canton, Michigan
"The persons you have employed with your company are not only experts in their field, but they also treated my family like family. Your crew even made extra stops to ensure all of our needs were met. Thank you all."
~ Gayle - Livonia, Michigan
"Your excellent knowledge and patience during this stressful time made this situation as tolerable as possible."
~ Roland - Dearborn, Michigan
"The entire team was polite, responsive, and professional at all times. I will recommend this company to others. THANK YOU!!!"
~ Dorothy - Waterford, Michigan
